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PRIVACY POLICY

 

Updated: July 22nd, 2024

 

At MoverTron LLC, your privacy is our priority. This Privacy Policy applies to the MoverTron website and oversees how we collect and use data across our various sites and services. We cater to a diverse audience and are committed to responsibly handling the personal information of all our users, as outlined in this policy. Your use of our site signifies your acceptance of these terms.

 

COLLECTING PERSONAL INFORMATION

 

As an e-commerce platform, we gather essential information like your email, name, address, and phone number. This data helps us with billing and providing our services. We focus solely on this necessary information and avoid collecting data about your computer hardware and software.

At MoverTron LLC, your privacy is our priority. This Privacy Policy applies to the MoverTron website and oversees how we collect and use data across our various sites and services. We cater to a diverse audience and are committed to responsibly handling the personal information of all our users, as outlined in this policy. Your use of our site signifies your acceptance of these terms.

Information We Collect 

 

PERSONAL INFORMATION

 

When you use our service, we may request certain personally identifiable details that can be used to contact or identify you, such as:

 

      •     Email address

      •     First and last name

      •     Phone number

      •     Address, including State, Province, ZIP/Postal code, and City

 

USAGE INFORMATION

 

We automatically collect usage data while you interact with our service. This data may include details like your device’s IP address, browser type and version, pages visited, time and date of visits, time spent on each page, unique device identifiers, and other diagnostic data.

 

When accessing our service through a mobile device, additional information might be collected, such as device type, unique ID, IP address, operating system, mobile Internet browser type, and other diagnostic data. This also applies to data sent by your browser when visiting our service or accessing it via a mobile device.

 

TRACKING TECHNOLOGIES AND COOKIES

 

We employ cookies and similar tracking technologies to monitor activity on our service and store certain information. The technologies we use include:

 

  • Cookies or Browser Cookies: Small files placed on your device. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, refusing cookies might affect your ability to use some parts of our service.

  • Flash Cookies: Certain features may use local stored objects (Flash Cookies) to collect and store information about your preferences or activity. Flash Cookies are not managed by the same settings as browser cookies.

  • Web Beacons: Small electronic files (clear gifs, pixel tags, single-pixel gifs) that help us count users who have visited certain pages or opened emails, and for other related website statistics.

 

Cookies can be either “Persistent” or “Session” Cookies. Persistent cookies stay on your device even when offline, while session cookies are deleted when you close your browser. We use both types for various purposes:

  • Essential Cookies (Session Cookies): Necessary to provide services available through our website and to enable you to use certain features. They help authenticate users and prevent fraudulent use of accounts.

  • Cookies Policy Acceptance (Persistent Cookies): Indicate whether users have accepted the use of cookies on our website.

  • Functionality Cookies (Persistent Cookies): Remember your choices, such as login details or language preference, to provide a more personalized experience.

  • Tracking and Performance Cookies (Persistent Cookies): Track information about website traffic and usage. This information may identify you as an individual visitor, typically linked to a pseudonymous identifier associated with your device.

 

How We Use Your Personal Information

 

We may use your personal information for the following purposes:

 

  • To provide and maintain our service: Including monitoring usage.

  • To manage your account: Managing your registration and access to the service.

  • For contract performance: Managing and fulfilling contracts for products, services, or other agreements.

  • To contact you: Via email, phone, SMS, or other electronic communications regarding updates or service-related information.

  • To provide information and offers: About similar goods, services, or events, unless you opt out.

  • To manage requests: Addressing and managing any requests you make.

  • To deliver targeted advertising: Developing and displaying tailored content and advertising.

  • For business transfers: Evaluating or conducting mergers, restructurings, or sales of assets.

  • For other purposes: Such as data analysis, identifying usage trends, evaluating promotional campaigns, and improving our services and marketing efforts.

 

Sharing Your Personal Information

 

We may share your personal information under the following circumstances:

 

  • With Service Providers: For monitoring and analyzing service use, advertising, payment processing, and communication.

  • For business transfers: In connection with mergers, sales, financing, or acquisitions.

  • With affiliates: Including our parent company and subsidiaries.

  • With business partners: To offer certain products, services, or promotions.

  • With other users: In public areas where information can be viewed and distributed publicly.

  • With your consent: For any other purpose with your explicit consent.

 

Data Retention

 

We retain your personal information only as long as necessary for the purposes outlined in this policy. We may retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements. Usage data is generally kept for a shorter period, unless required for security or functionality improvements.

 

Data Transfer

 

Your information may be processed and stored in locations outside your state, province, country, or jurisdiction where data protection laws may differ. By providing your information, you consent to such transfers. We take steps to ensure your data is treated securely and in accordance with this policy.

 

Disclosure of Personal Data

 

      •     Business transactions: In case of mergers, acquisitions, or asset sales.

      •     Law enforcement: If required by law or in response to valid requests by authorities.

      •     Legal requirements: To comply with legal obligations, protect our rights, prevent wrongdoing, ensure user safety, and protect against liability.

 

Data Security

 

We strive to use commercially acceptable methods to protect your personal data, but no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

 

Third-Party Service Providers

 

Our service providers may have access to your personal data to perform tasks on our behalf, in accordance with their own privacy policies.

MoverTron respects your privacy; we do not collect, use, or disclose sensitive data like race, religion, or political views without explicit consent.

Disclosure and Use of Personal Information 

 

Use and Disclosure of Personal Data

 

We may have utilized or disclosed your personal data for various business or commercial purposes within the past twelve (12) months, including but not limited to:

 

  • Identifiers: Such as your name, address, and email.

  • Personal Information Categories: As outlined in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • Commercial Information: Including records of personal property, products or services purchased, obtained, or considered.

  • Internet Activity: Information related to your browsing history, search history, and interactions with our website.

 

These categories are defined by the CCPA and may not include every possible example. We act on a good faith belief that some of the information from these categories may have been disclosed as necessary.

 

When disclosing personal information for business or commercial purposes, we establish contracts that specify the purpose of use and mandate the recipient to keep the information confidential, using it only to fulfill the contract requirements.

 

Sale of Personal Information

 

Under the CCPA, “sell” and “sale” refer to sharing personal data with third parties for valuable consideration, which may or may not involve a monetary transaction. We may have shared personal information for various benefits within the past twelve (12) months, including:

 

  • Identifiers

  • Personal Information Categories as listed in Cal. Civ. Code § 1798.80(e)

  • Commercial Information

  • Internet Activity

 

These categories are defined by the CCPA and reflect our understanding that some of this information may have been shared for value in return.

SMS Opt-In and Opt-Out

By checking the consent box on any of our website forms, providing verbal consent over the phone, or initiating a message to MoverTron, you give your electronic signature authorizing MoverTron Moving to contact you via text or phone at the home or mobile number provided. To opt out of specific updates at any time, reply STOP to any message received. Standard message and data rates may apply.

 

Sharing Personal Information

 

We may share your personal data from the above categories with the following third parties:

  • Service Providers

  • Payment Processors

  • Affiliates

  • Business Partners

  • Third-party Vendors: Authorized by you or your agents in connection with our services.

 

Personal Information of Minors

 

We do not knowingly collect or sell personal information from minors under 16 through our service. However, third-party websites linked through our service might do so. We encourage parents and guardians to monitor their children’s internet usage and ensure they do not provide personal information without consent.

 

If we become aware that a minor under 13 (or 16, as applicable) has provided personal information, we will delete it upon notification. Minors between 13 and 16 or their guardians must provide affirmative authorization (opt-in) for the sale of personal data.

 

CCPA Rights for California Residents

 

California residents have specific rights under the CCPA regarding their personal information:

 

      1.    Right to Notice: You are entitled to know the categories of personal data collected and the purposes of its use.Right to Request: You may request information about our data collection, usage, sale, disclosure for business purposes, and sharing of personal data. This includes:

      2.    Categories of personal information collected:

      •     Sources of information.

      •     Business or commercial purposes for collection/sale.

      •     Third parties with whom we share information.

      •     Specific pieces of personal data collected.

If your data has been sold or disclosed, we will provide categories of data sold or disclosed.

      3.    Right to Opt-Out: You can opt-out of the sale of your personal data. Submit a request by contacting us.

      4.    Right to Delete: You can request the deletion of your personal data, subject to certain exceptions. Upon confirmation, we will delete your data unless an exception applies, such as:

      •     Completing transactions.

      •     Detecting security incidents.

      •     Debugging services.

      •     Exercising free speech or other legal rights.

      •     Compliance with legal obligations.

      5.    Right Not to Be Discriminated Against: You will not face discrimination for exercising your CCPA rights. This includes:

      •     Denial of services.

      •     Different pricing or quality of services.

      •     Suggesting different prices or quality of services.

 

Exercising Your CCPA Rights

 

To exercise your rights under the CCPA, contact us via our website: www.movertron.com. Only you or an authorized agent can make a verifiable request related to your personal information. Your request must:

 

      •     Provide sufficient information to verify your identity.

      •     Describe your request in detail to allow us to understand, evaluate, and respond appropriately.

 

We cannot fulfill your request if we cannot verify your identity or authority to make the request.

 

We will respond to verified requests within 45 days, potentially extending by another 45 days if necessary, with prior notice. Disclosures cover the 12 months preceding the request and will be provided in a portable format for data portability requests.

 

Do Not Sell My Personal Information

 

You have the right to opt-out of the sale of your personal data. Upon receiving a verifiable opt-out request, we will cease selling your personal data. To exercise this right, please contact us.

Service providers may use technology that constitutes a “sale” under CCPA law. To opt-out of such uses, follow the instructions provided. Note that this opt-out is specific to each browser you use.

 

USING PERSONAL INFORMATION

 

We use your data to process and deliver the services you request. MoverTron might also inform you about other available products or services. Occasionally, we may reach out on behalf of third-party partners with relevant offers, without transferring your personal data to them. We sometimes collaborate with other companies for specific services, like long-distance moves, and share only what's needed for those services.

 

MoverTron respects your privacy; we do not collect, use, or disclose sensitive data like race, religion, or political views without explicit consent.

 

LEGAL COMPLIANCE AND SAFETY

 

We may access or disclose your information if legally required or to protect our rights, our website, and the safety of our users or the public.

 

INTERNATIONAL DATA TRANSFER

 

Your data may be stored or processed in the U.S. or other countries where we or our affiliates operate. By using our site, you agree to these transfers.

 

MARKETING COMMUNICATIONS

 

When you provide your information through our website or other trusted platforms, you'll be added to our marketing list. You can opt out of these communications anytime using the unsubscribe link in our emails.

 

NON-PERSONAL DATA

 

We also collect non-personal data like browser type and connection details for site improvement purposes.

 

DATA USE

 

We use your data for services, legal compliance, marketing, and improving our offerings. For specifics on data use, please refer to our detailed sections.

 

COOKIE POLICY

 

We use cookies for better service and site functionality. You can manage your cookie preferences in your browser settings.

 

MORE INFORMATION

 

For further details about our data practices, please contact us as indicated in this document.

 

POLICY CHANGES

 

We may update this policy, notifying users on this site and through other channels where possible. Continued site use after updates implies acceptance of these changes.

ACCEPTANCE OF TERMS

 

Using our site indicates your agreement with this policy. If you disagree, please refrain from using our site. Continued use signifies acceptance of any policy changes.

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